VanDusen Botanical Garden
5251 Oak Street, Vancouver, British Columbia Canada
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VanDusen Botanical Garden is open under new guidelines to ensure public, member and staff safety. Tickets are only available online in advance with designated entry times. Members must book through the membership booking site.
Children 4 and under are free, but a ticket is still required so we can best monitor Garden capacity.
Visitors must arrive within their designated entry time.
If the entry time you are interested in does not have enough availability for your order, please pick another date or entry time.
A service fee of $1 will be added to each ticket in order to provide the online purchasing service.
Masks are now mandatory in all indoor public spaces. Masks are optional and encouraged for outdoor spaces.
Guardians of the Garden: Bee Strong Challenge (March 12 – April 5)
Spring is a time of regeneration in the Garden when plants and pollinators demonstrate their resilience after enduring harsh winters. Help us build a kinder environment for our hardworking pollinators by becoming a VanDusen Guardian of the Garden!
Join us this spring for the Bee Strong Challenge from March 12 – April 5. Participants will follow a typical bee adventure through the Garden as they forage for pollen and water (around 4,000 steps!), learning about the pollinator friendly flowers at VanDusen.
Once participants complete the corresponding activity sheet, they will receive their first “GOG Award”; a Bee Strong badge, Pollinator BUD-DIY (sunflower growing kit) and a treat to take home!
*Participants are required to bring their own writing utensils for the activity sheet. Please dress appropriately for the weather and wear comfortable footwear as the activity route is about 4km.*
Note: The Guardians of the Garden activity is an add-on. Both the admission ticket and add-on ticket are required at point of entry to participate in the challenge and collect a prize. A Guardian of the Garden ticket is required for each participant (Eg. 2 child admission + 2 Guardians of the Garden tickets).
Adults/those accompanying participants only need a general admission ticket - an activity add-on ticket is only required for the participant to redeem their reward. This challenge is most suitable for children ages 4 - 10, but all ages are welcome.
If the date and entry time you are interested is not available for the Guardians of the Garden activity, please feel free to reach out to us on our social media channels for assistance.
Hours of Operation:
Open Daily from 10:00am to 5:00pm (last entry 3:30pm - 4:30pm)
Tickets are non-refundable, non-transferable (and so cannot be re-sold), and will not be replaced if expired, destroyed, lost or stolen.
The original ticket purchaser is solely responsible to ensure that this ticket is not duplicated or transferred in any way. Tickets obtained from sources other than our website may be lost, stolen, or counterfeit, and if so, are void.
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Terms of Purchase
MyZone Tickets is a third party ticketing service. We do not operate these events and cannot control unforeseen circumstances which may occur at an event. Please read the following terms and conditions carefully as this is a binding contract between yourself and MyZone Tickets. By marking the Terms of Purchase agreement and by completing your transaction you are agreeing to the terms of purchase. Please contact the producer of the event for their own terms of purchase and refund policies.
1(A). Refund Policy
All sales are final. There are no refunds, no cancellations, no credits, no exchanges, and no transfers after the order has been made. Unforeseen circumstances beyond MyZone Tickets control will not be grounds for a refund, including but not limited to the following: local or national weather conditions and natural disasters, waiting in lines, family and medical emergencies.
Promoters, Venue owners, Security and Event Staff have the right to refuse entry to any ticket holder, without a refund, for any reason at their discretion, including but not limited to: disorderly behavior, intoxication, venue capacity, breach of security restrictions. Ticket holders are aware that the Venue and Talent are subject to change. Ticket holders are aware that amenities promised by promoters are not guaranteed by MyZone Tickets and are not grounds for a refund, including but not limited to VIP amenities, drink specials, gifts, express entry, special areas, celebrity guests.
1(B). Policy for rescheduled or cancelled events due to COVID-19
Due to the impacts of the global COVID-19 pandemic, some events may be unexpectedly postponed or canceled due to circumstances beyond the control of MyZone Tickets, Event Staff, Promoters, Venue owners, and Security. Please review our updated policies for Canceled Events (2.) and Postponed Events (3.).
2. Canceled Events
If the event is canceled you will receive a refund for the face value of the ticket; service, shipping, and other fees are non-refundable under any circumstances. If the service fee is not listed, it may be embedded into the price of the ticket. To inquire about the amount of an embedded service fee, please contact customer support by emailing firstname.lastname@example.org. Tickets purchased at a retail outlet must be refunded at the retail outlet.
3. Postponed Events
Unforeseen circumstances, beyond the control of MyZone Tickets, Event Staff, Promoters and Venues, will not be grounds for a refund, including but not limited to: local or national weather conditions and natural disasters, waiting in lines, family and medical emergencies. This also includes postponement due to the request of local health authorities regarding COVID-19.
If the event is postponed, your ticket will be honoured at a later date, to be determined by the Event Staff. Customers will be contacted with instructions on how to update their tickets. Unless otherwise stated, there are no refunds for postponed events.
If for any reason the postponed event does not proceed at the future date, customers will be notified of how to request a refund for the face value of the ticket; service, shipping, and other fees are non-refundable under any circumstances. Tickets purchased at a retail outlet or anywhere other than MyZoneTickets.com must be refunded at the original point of purchase.
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5. Will Call
Every effort is being made to remain 100% contactless due to the COVID-19 pandemic. Please request your ticket electronically when possible.
Will call tickets must be picked up at the venue unless otherwise noted. Tickets left at will call will not be refunded. Will call start and end times are subject to change and are not grounds for a refund. You must present the original credit card used to purchase the ticket, a valid picture ID, and your “e-ticket” receipt. If you are unable to pick up your order because you do not have the aforementioned items in your possession at the time and place of pickup, you will not receive a refund for this purchase.
6. E-Ticket / Print@Home Tickets
E-Ticket / Print@Home Tickets must be presented at the event. Upon purchase, you will be emailed a PDF of your ticket(s) with a unique QR code. You can present the PDF directly from your mobile device at the event or print the PDF and present the printed ticket at the event.
7. Shipping and Handling
The shipping and handling fee is non-refundable. Express tickets require a signature upon delivery and cannot be shipped to PO Box Addresses. All other shipping methods do not require a signature. Allow approximately 5 business days for delivery. Tickets will be delivered to the billing address of the credit card. If you enter an undeliverable address or if the tickets are returned unclaimed you will not receive a refund. International shipping is not available.
8. Release of Liability
MyZone Tickets is not affiliated with the events or event sponsors and MyZone Tickets will not cover losses or damages arising from your voluntary participation in the events, including claims for personal injury, or damage to personal property, or any other claims for negligence on the part of the events or event sponsors. By purchasing the tickets through MyZone Tickets, you hereby release and forever discharge MyZone Tickets, and its officers and agents, from any liability or claims for damages that may arise as a result of your attendance and participation at the events. It is hereby understood that the purchase of tickets by you and your participation in the events shall not be construed as an assumption on the part of MyZone Tickets of responsibility, liability, or control of the events.
You understand that by attending the event you may be photographed and/or recorded as part of the event’s publicity materials and/or by a recognized media outlet. You grant permission for your likeness and/or voice to be included therein without compensation, credit or consideration, in any publicity materials.
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